The client, a large Aviation  & Aerospace organization, needed to produce SOPs and user manuals in order to provide a full scale maintenance support.

Delta Gap worked with all stakeholders to create a full process of content development from capturing to releasing, and training.

• Developed service procedures
  

  • Content capturing, documenting, illustrating, formatting, flagging, updating, releasing, QA and repository

• Designed naming and serialization convention

• Establish single sourcing capability

• Developed training material / packages

• Developed and delivered service procedures and training material in video format