Process Re-engineering / Mapping
Process development transitions from the “As Is” to the “To Be” stage while focusing on improvement and clarity.
Process Improvement is the technique used to identify, analyze, and improve an existing process(s) to compliment new expectations or standards of quality. It is an ongoing practice and should always be followed up with the analysis of tangible areas of improvement.
Some advantages of process mapping:
- A broad view of your process, from start to finish.
- A complete and correct perception of goals, people and technological resources used in the mapped process.
- The possibility of a comprehensive and consistent understanding of the business.
- A diagram on paper is a visual way to understand how processes currently occur in the company.
- The preservation of the knowledge gained from the development of this newly mapped process.
- A clear vision of the value chain and its components.
- A better understanding of bottlenecks and other flaws in the process.
Some objectives of process mapping:
- To make it clear who executes the process.
- To discriminate the events that occur in the process.
- To deal with the rules employed.
- To analyze the possibility of improving the process.
- To detail this process and its flow precisely.
- To obtain a process illustration at different levels of understanding, from the management to the operational.
- To use the process map as the base document to communicate about the process.
- The ability to create KPIs to measure the process.
An representation of the TO BE process model, only the activities are depicted.
The next level which contains acting individuals, results, events and business rules.
Fairly detailed the flow of information that shall contribute to the modeling, such as formulas, descriptions, systems…
Achievement of all planed activities for a day is a spinning wheel of our motivation. Our motivation and drive comes from our clients’ satisfaction.
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